Sales Operations Analyst - Business Process Admin
Renesas Electronics (Penang) Sdn. Bhd
Phase 3 , Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia
- Attractive Remuneration: Bonus + Profit Sharing
- Flexible working hour & hybrid work mode
- Friendly team members & positive working environment
Subject matter expert on Distribution Operations processes, including but not limited to: Disti on-boarding, Disti consolidation, Inventory (asset) management, POS/Claims, stock rotation, other RMAs, price protection.
Collaborate with Regional Sales and CSR to support Disti Operations matters.
Cross train with counterpart, CSR / Centralized Operations Team / Finance, and others to better understand process in different entities.
Your New Role:
- Support business continuity processes in the sales & distribution management including Order Escalation/Cancellation, Stock Transfer, Consignment, Global Sample program etc.
- Review, validate and process information, and then execute business processes in accordance with contracts, policies and procedures established with distributors.
- Monitor performance, drive corrective actions, and then facilitate business process and system improvements.
- Review and understand endtoend business process, assess key control, and identify deficiencies, improvement opportunities and analyze root causes.
- Provide support in terms of data analytic, preparing output from such analytic process to strive for process improvement and data driven decisions.
- Oversee the implementation of new processes and workflows and monitor progress and effectiveness.
- Support audit process in collaboration with Finance or Internal Audit teams.
Preferred Skills & Knowledge:
- In-depth analytical and predictive skills based on data analytics.
- Strong analytical skills, able to communicate summarized results and conclusions.
- Good stakeholder and cross-team management skills to bridge and collaborate on cross-functional requirements.
- Must be proficient in Microsoft Office (e.g. Excel, Powerpoint).
- Experience with SAP (S4/Hana), Model N, Salesforce, Global BI/Power BI, Kinaxis will be an added advantage.