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Global MECM/SCCM Engineer

Celeno

Celeno

This job is no longer accepting applications

See open jobs at Celeno.
Ho Chi Minh City, Vietnam
Posted on Monday, January 22, 2024

Job Title:

Global MECM/SCCM Engineer

Department:

ISD

Direct Supervisor:

Manager Global Endpoint Computing Team

Location:

Ho Chi Minh

Country:

Vietnam

1

This role is part of a Global Endpoint computing team, responsible for development, standardization, and management of the company’s global PC infrastructure.

2

3

Principal Accountabilities:

  • Manage and maintain a global SCCM/MECM environment with of over 25,000 endpoints
  • Develop and perform software deployments for the installation of applications using various software development & automation techniques.
  • Provide direct end user support for escalated PC issues and needs.
  • Work with vendors as needed to resolve application or end user issues.
  • Identify improvements in existing functionality and recommend enhancements.
  • Manage and deliver project activities as part of the overall roadmap.
  • Be able to investigate issues under tight time constraints and be able prioritize work accordingly.
  • Be able to work with minimum supervision.
  • Write and maintain appropriate documentation.

4

Key Performance Measures: (How will success in the job be measured? These should relate to the Principal Accountabilities.)

  • The availability of the Configuration manager services to the business.
  • Delivering project goals to the required standard and on time.
  • Resolving personally assigned incident tickets promptly.

5

Knowledge, Skills and Experience: (What is required for fully acceptable performance in the job? Years’ experience, specific skills/knowledge – technical and non-technical)

  • 7 years’ experience supporting Windows client OS with minimum of 2 years supporting Windows 10
  • 5 years’ experience developing, implementing, and administrating Microsoft Configuration Manager / MECM
  • MECM/SCCM Certified preferred.
  • Proficiency in PowerShell cmdlets and scripting.
  • Problem solving skills coupled with a strong customer focus.
  • Excellent communication both written and verbal.

6

Qualifications: (enter formal qualifications typically necessary to do the job)

  • Bachelor or Master degree with relevant background (e/g Information Systems), or similar
  • Proven track record of successful projects in the area of Microsoft MECM / SCCM

7

Key Relationships: (What are the key internal and external relationships necessary for achievement of the job accountabilities)

- Manager Global Endpoint computing team

- Digital Workplace Services – PC Management

- End User Support Services Team

8

Organisation Chart: (insert job titles not names or reporting manager or direct reports)

Reporting to: Manager – Global Endpoint Computing Team

Direct reports: None

This job is no longer accepting applications

See open jobs at Celeno.