At Dario, Every Day is a New Opportunity to Make a Difference.

We are looking for a highly skilled and experienced Quality Manager to lead and manage the overall quality assurance and testing efforts within our R&D organization. This role is crucial for ensuring that all products and services meet our high standards of quality, reliability, and regulatory compliance. The ideal candidate will possess a deep understanding of software quality assurance, test automation, and QA processes, and will have experience working with both manual and automated testing teams, especially within fast-paced, high-tech product environments.

This role will be focused on building, leading, and mentoring a cross-functional QA team, driving testing excellence across all product lines including Metabolic, MSK, Twill Behavioral Health, and mobile app products. The Quality Manager will work closely with the R&D teams and leadership to ensure seamless collaboration and the delivery of high-quality products.

Responsibilities

QA Strategy & Leadership:

• Develop and implement the company QA strategy, including both manual and automated testing frameworks, to ensure high-quality product releases across all product lines (Metabolic, MSK, Twill Behavioral Health, Mobile Apps).
• Lead a cross-functional QA team, including manual testers, automation engineers, and performance testers, to ensure the effective execution of testing strategies.
• Set quality goals and KPIs for the teams to measure success and track progress.

Team Management & Development:

• Build, mentor, and manage the QA team, focusing on the continuous development of team members’ skills and career growth.
• Foster a culture of ownership, accountability, and continuous improvement within the QA team.
• Drive hiring and recruitment for the QA team to ensure that the team scales as the R&D organization grows.

Testing Process & Best Practices:

• Establish and enforce best practices for testing methodologies, tools, and processes, ensuring alignment with Agile and DevOps practices.
• Oversee the development and execution of test plans, test cases, and test scripts for manual and automated testing across all platforms, including mobile apps and backend services.
• Ensure that test coverage is comprehensive, focusing on both functional and non-functional aspects such as performance, security, and usability.

Automation & Tools:

• Drive the adoption and expansion of test automation across the product suite (backend services, mobile apps, and front-end applications), ensuring efficient and scalable testing processes.
• Select and integrate appropriate tools and frameworks for test management, defect tracking, and automation to support the QA efforts.
• Monitor and improve automated test coverage, reducing manual testing efforts where applicable.

Collaboration with R&D Teams:

• Work closely with the development and product teams to ensure that quality is embedded throughout the software development lifecycle (SDLC).
• Participate in sprint planning, daily stand-ups, and release retrospectives to ensure smooth delivery cycles and prompt identification and resolution of defects.
• Act as the key point of contact for all QA aspects of releases, providing detailed reports and updates to stakeholders.

Quality Control & Compliance:

• Ensure that all products meet the organization’s quality standards, regulatory requirements (e.g., HIPAA), and industry best practices.
• Collaborate with the compliance and security teams to maintain testing procedures that align with regulatory guidelines and security requirements.
• Drive continuous quality improvements by analyzing defect patterns, root causes, and implementing long-term solutions.

Risk Management & Problem Solving:

• Identify potential risks to product quality early in the development cycle and implement appropriate mitigation strategies.
• Provide leadership in troubleshooting and root cause analysis for critical issues in production or pre-production environments.

Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Experience:

• 8+ years of experience in quality assurance and testing, with at least 4+ years in a leadership or managerial role.
• Strong expertise in managing both manual and automated testing teams.
• Experience working in an Agile development environment, ideally within R&D-driven product organizations.
• Proven experience with automation tools such as Selenium, Appium, or similar, and experience in setting up automation frameworks.
• Experience in testing mobile applications (iOS and Android) and backend services is a must.
• Experience working with cloud technologies (e.g., AWS, EKS) is a plus.
• Familiarity with regulatory testing for healthcare or digital health products is a strong advantage (e.g., FDA, HIPAA compliance).

Technical Skills:

• Strong understanding of software development and testing methodologies, including Agile and DevOps.
• Proficiency with test automation tools (e.g., Selenium, Appium), CI/CD pipelines (e.g., Git actions), and defect tracking tools (e.g., Jira.).
• Solid understanding of programming languages (Python, JavaScript, Java) and the ability to understand and analyze code.
• Expertise in developing and managing testing frameworks, automation scripts, and performance testing strategies.

Soft Skills:

• Strong leadership and team-building abilities with a focus on collaboration and problem-solving.
• Excellent communication skills, both verbal and written, with the ability to influence stakeholders and senior management.
• Analytical mindset with a passion for continuous improvement.

***DarioHealth promotes diversity of thought, culture and background, which connects the entire Dario team. We believe that every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all people, and do not discriminate against any employee or job candidate.​***