JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.

About the team:

The Enterprise Services Engineering (ESE) team’s charter is the backbone that supports JumpCloud's growth and creates a frictionless customer experience. We provide the tools and processes which enable exponential growth supporting internal customers across the organization and our massive community of external JumpCloud users. We need you to bring your abilities to listen empathically, communicate widely, define thoughtfully, build iteratively and lead boldly to help the BSS team build JumpCloud’s exciting future.

This is a fast-paced position with the capability to help automate the many business processes that surround our SaaS application.

As a NetSuite Developer & Business Analyst, you will be responsible for:

Customization: The ability to modify the system to better suit the business requirements through scripting, workflows, and custom objects
Integrations with other systems: The ability to integrate NetSuite with other systems, such as e-commerce platforms, customer relationship management systems, and financial systems.
Developing custom solutions: NetSuite developers can develop custom solutions, strong knowledge of SuiteScript (2.0), as well as experience with HTML, CSS, and JavaScript
Configuration: The ability to set up and configure NetSuite to meet the specific needs of a business
Business Analysis: You should be able to analyze business processes and requirements and suggest NetSuite configurations or customizations to optimize them
Testing: The ability to test and validate customizations and integrations to ensure that they are working correctly and providing the desired results
Data Management: The ability to import, export, and manage data within NetSuite.
Troubleshooting: The ability to diagnose and resolve issues that arise within the system, both from a technical and functional perspective
Documentation: You should be responsible for documenting all the NetSuite configurations, customizations, and integrations for future reference.

You have:

5+ years’ experience as a Developer with NetSuite ERP and CRM.
2+ years as a Business Analyst with experience in assisting business users in documenting their requirements and analyzing and mapping business processes to business systems and developing user acceptance criteria.
A great communicator, able to translate needs into requirements and able to manage priorities across teams.
Able to thrive in a fast-paced environment with multiple stakeholders making requests for a variety of changes across multiple products and technologies.

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Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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