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Senior Associate / Associate Manager, Business Development



Sales & Business Development
Taipei City, Taiwan
Posted on Friday, September 22, 2023

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

About this role:

This role will be the account manager for leisure products. You would have a chance to implement different projects for leisure verticals and enhance relationships in order to increase our shares and exclusiveness in the market. Ideal candidate is the one who has an unbreakable mindset, strong experience in sales and flexibility with commercial terms.

About Sales and Business Development:

Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner’s full potential through account management.

This role will be under the Experiences vertical:

The Experiences team is at the heart of the Klook brand. From theme parks, attractions & shows, leisure products, and tours & sightseeing etc. The team aims to provide world-leading coverage of travel and leisure activities for customers around the world.

What you'll do:

  • Acquisition: Identify the best leisure products based on demand data and sales potential and bring them onboard the Klook platform, e.g. Hot Spring, SPA & Massage, Beauty industry related products, and other city leisure experiences. Manage the onboarding process of products, with the support of products at scale and at an industry leading pace
  • Account management: Cultivate relationships with partners to help maximize access to the best inventory and maximize sales potential
  • Optimization: Continuously ensure the quality of products, in terms of pricing, inventory, content, to maintain a market-leading position consistently. Employ the most effective technology available, in-house and external, to drive efficiency throughout the supply chain
  • Market intelligence: Identify market trends and provide market & competitor updates at a regional and local level through on-going research and analyses.-

What you'll need:

  • At least 2 years of in business development and e-commerce field.

  • Strong commercial sense, as well as written analytical, written and verbal communications skills.

  • Proficiency in Mandarin and English is a plus.

  • Confident, self-motivated and goal-oriented

  • Globally-minded and comfortable working with people from different cultures and backgrounds.

  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves that’s not afraid to work independently when required.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.