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Associate Director, Business Development



Sales & Business Development
Hong Kong
Posted on Friday, September 22, 2023

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you will do:

  • As the Team lead to develop local/international entertainment products for Hong Kong & Macau, incl. music concert, art & culture exhibitions, festival event, sports and leisure events products through cultivation of relationships with local/international partners to help maximize their sales potential on Klook platform

  • Manage, operate and keep improving the Klook event ticketing system following the industry trend and consumer journey/behavior by working closely with central tech team

  • Develop clear Entertainment & Event vertical strategy, acquisition tactics and P&L structure through data analytics to increase Klook market share vs competitors and maximize business revenue

  • Develop entertainment & event products that have opportunity to combo with inbound or outbound Klook travel products to maximize the business opportunity with the new travel norm

  • Work closely with across functions, i.e. marketing, tech & other vertical team to create optimize product promotion plan to maximize sales potential while at the same time providing the best product experiences and operations efficiency to customer

  • As one of the key members of the HKBU leadership team to build and shape the culture of the BU to inherit Klook value.

What you will need:

  • 8+ years of work experience including 4-5+ in Entertainment & event industry, preferably previous experience as venue/event organizer, ticketing, record labels and artists management related brands with key responsibility on business development.

  • A good track record on leadership in event & ticketing system management

  • Strong industry network, commercial sense, analytical skills, written and verbal communications skills on presentation & mature interpersonal skills

  • Strong leadership and coaching ability to lead and transform a versatile and dynamic entertainment & event team

  • Strong negotiator, relationship and rapport builder both internal and external

  • Start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude

  • Business language proficiency for Cantonese, English & Mandarin

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.