Portfolio Jobs

Search below for open positions across OurCrowd’s portfolio companies by startup or position.

Senior Associate, Office Experience



Taipei City, Taiwan
Posted on Friday, September 22, 2023

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you will do:
- Maintain and provide an exceptional day-to-day office operations support for Taipei offices
- Maintain office efficiency by implementing office systems, space & safety, and equipment procurement
- Accommodate business travel bookings for employees
- Review and approve employees’ expense claims based on expense policy and guidelines
- Proactively work with local onboarding/ offboarding team to ensure smooth employees onboarding/ offboarding process
- Work closely with HR and Global OX team to implement the engagement projects
- Implement office policies by establishing standards and procedures, monitor and make necessary recommendations to improve efficiency
- Organize employee engagement initiatives to maintain employee morale
- Provide insights and ideas into how the office operations and engagement activities can be streamlined/ improved
- Compile reports and analysis on office operations and employee engagement initiatives
- Work closely with Finance team on payment preparation, inventory control and budgeting
- Participate in other People & Culture initiatives and office operations duties when necessary
- Ad-hoc responsibilities assigned by Manager

What you'll need:
- Minimum one years’ working experience in office administration or employee engagement
- Higher Diploma or above in any disciplines
- Proficient in English
- Strong stakeholder management skills to liaise effectively with both internal and external parties - Engages stakeholders early and ensures all impacted stakeholders are identified, involved and updated early, regularly and appropriately.
- Is effective at facilitating problem solving and is able to resourcefully find ways of achieving results
- A constructive thinker - be able to clarify and articulate the purpose behind their tasks and initiatives, look beyond day to day tasks to plan and recommend improvement.
- Highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that's not afraid to work independently when required

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.