Manager, Central Content
Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!
It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?
What you’ll do:
Responsible for the overall strategy, execution, and regular review of Klook’s content marketing efforts applied across all markets aligned with our overall business and marketing goals.
Responsible for acquiring high-quality traffic that drives conversions through the production and optimization of quality content and amplification on Klook-owned channels (such as app, web, and social media)
Responsible for the Klook blog content management system with support from internal teams, such as Tech, Data, and SEO teams
Work closely with SEO, analytics, and local content teams to optimize the content through data-driven insights
Responsible for managing high-level content projects initiated by the Central Marketing team
Monitor content and social media trends as well as the competitive landscape to share learnings and best practices with the broader teams proactively
Support ideation, planning and execution for integrated global mega marketing campaigns and regional partner coops i.e. merchants and tourism boards
As needed, support in managing the Central Content team’s day to day deliverables
What you’ll need:
5+ years of solid experience in digital content marketing strategy or related fields
Excellent command of English, both verbal and written communication
Experience in producing branded content for web and social media that delivers results
Proficient in Google Workspace Applications and content management software like Contentful, WordPress, etc
In-depth knowledge and experience with SEO and web traffic metrics
An extrovert with well-developed interpersonal, team-building and relationship management skills.
A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves mindset. Not afraid to work independently when required
Basic knowledge of photo editing and graphic designing are advantages
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.