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Creative Director



Multiple locations
Posted on Tuesday, October 10, 2023

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

We are looking for a Creative Director to join our growing team. Reporting to the VP of Global Marketing, you will be responsible for spearheading the creative strategy and design language for Klook globally. You will be a key stakeholder in the global marketing team and a trusted leader to our creative and design team.

Your craft expertise, creativity and eye for design and storytelling will help us to inspire and enable more moments of joy for millions of travelers around the World.

You Should Have / Be:

  • Diploma/Degree in Visual Communications or related/demonstrated experience in art direction and graphic design with a strong digital-focused portfolio

  • A veteran or expert art-based creative director with at least 8-10 years experience in an advertising agency and/or in-house creative team with a regional remit.

  • Expert proficiency in Adobe Creative Suite

  • Experience with end to end integrated brand experiences across different marketing channels from digital, social media, paid media, mobile, to offline and print, including video production.

  • Adept at digital user experience design, including information architecturing, interaction design, user/service flow design and user interface design.

  • Relevant experience in building global brand systems and cascading them into country-level interpretations

  • Prior experience leading and mentoring a team of creatives across different geographies and cultures.

  • A keen eye for visual details and accuracy.

  • Enthusiastic team player who is able to rally different stakeholders to work out the solutions and proposals together.

  • Bring a strong POV and creative vision along with a clear, concise ability to articulate direction, thoughts and briefs to internal and external partners. Fluency in spoken and written mandarin is a plus point.


Creative Strategy & Design Thought Leadership

  • Develop, iterate and grow Klook’s creative visual strategy and design language into a World leading one.

  • Play a leading role in translating Klook’s marketing objectives into clear creative strategies, from concept to completion.

  • Act as the key guardian of our brand’s creative architecture, guiding our designers and marketing teams on how to effectively communicate our brand pillars and brand integrity across all touchpoints both externally and internally.

  • Work closely with user experience design (UED) team to ensure consistency of brand assets and design language across Klook’s digital products

  • Lead a high performing creative team to ideate, execute and/or approve campaign visual assets for effective storytelling

  • Be at the forefront of global creative trends and demonstrate industry thought leadership

Manage a team of highly talented and dynamic creatives

  • Grow, nurture and mentor our in-house team of graphic designers, video editors and creative strategists

  • Supervise the team’s daily workflow, output, deadlines and budgets

  • Take lead in developing design/creative core competencies, outcome frameworks and design an effective roadmap for the creative team’s growth and learning.

  • Inspire and motivate the team to be creatively progressive and explore new inventive ways to raise the creative bar

Please attach a portfolio showcasing your proudest & most relevant works with this application.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.