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Associate, Marketing



Marketing & Communications
Los Angeles, CA, USA
Posted on Wednesday, October 11, 2023

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you'll do:

  • Support the campaign manager on offline and online campaigns, including travel events, tourism board partnerships, tacticals and global/mega campaigns

  • Offline campaigns - manage assets, print jobs and collateral, as well as role briefings to team and support on the day

  • Online campaigns - create discount codes, campaign pages and other online assets

  • Manage Klook’s homepage and app with the latest deals and campaigns - ensuring brand consistency

  • Respond to social media comments where needed to drive up engagement and escalate booking enquiries to internal teams

  • Oversee Klook’s influencer strategy, with a monthly budget, hit list and use levers like media spends and contra sponsorships to build a strong ambassador network

  • Support influencer selection on campaigns and be in-the-know when the top ambassadors are traveling and where they’re travelling to.

What you'll need:

  • Ideal but not a must: at least a couple years experience working in a marketing role as an intern or uni grad

  • Ability to work autonomously and problem solve

  • Attention to detail and a love of process!

  • Good command of marketing analytics and data. Become quickly familiar with traffic tools like SimilarWeb and metrics like CAC, ROAS, ROI

  • Comfortable with a fast-paced environment and going beyond scope/role pending business needs

What you'll get:

  • An awesome team of international colleagues

  • A rare chance to build a global travel brand with a loooong runway of opportunities ahead

  • An environment that values and supports your growth

  • Ownership of projects with real impact

  • No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.