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Associate Manager/ Sr. Associate, Content & Social Marketing



Marketing & Communications
Seoul, South Korea
Posted on Friday, October 27, 2023

About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you'll do

  • Develop and execute a content and social marketing strategy and plan across owned channels including Naver post/ blog and social networks

  • Work closely with the marketing team to devise a content and social strategy that aligns with the company’s wider goals and campaign objectives

  • Create, curate and manage content for the Naver post/ blog and social channels including but not limited to Instagram, Youtube, to increase brand awareness and conversion rate

  • Track and evaluate the impact of social and content initiatives in meeting targets and objectives, as well as reporting on the results and optimize for future campaigns

  • Identify and drive best-in-class, high-impact partnerships with content creators (KOL), publishers and communities to grow Klook’s presence and customer acquisition

  • Research on customer and product trends, and identify new opportunities to drive traffic and user growth

What you'll need

  • Bachelor’s degree

  • 2~4 years of experience in contents marketing or social marketing experience with proven track record, experience in ecommerce or travel industry is a bonus

  • Demonstrated ability to build, execute content and social marketing strategies and plan

  • Good command of English and Korean, both verbal and written communication

  • Ability to communicate effectively with teams across different offices and different cultural backgrounds

  • An idea generator and problem solver with a good understanding of the Korea social media, overall media landscape, travel space and technicalities including content production and proven solutions

  • Good time and project management skills, with attention to detail and understanding of how e-commerce works

  • A passion for travel and the ability to share quality experiences and “insider” travel tips through useful content creation

  • A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.