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Associate, Business Development, Experience

Klook

Klook

Sales & Business Development
Taipei City, Taiwan
Posted on Friday, December 29, 2023

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

About this role: This role will be the account manager for experience products. You would have a chance to implement different projects for leisure verticals and enhance relationships in order to increase our shares and exclusiveness in the market. Ideal candidate is the one who has an unbreakable mindset, strong experience in sales and flexibility with commercial terms.
About Sales and Business Development: Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner’s full potential through account management.
This role will be under the Experiences vertical: The Experiences team is at the heart of the Klook brand. From theme parks, attractions & shows, leisure products, and tours & sightseeing etc. The team aims to provide world-leading coverage of travel and leisure activities for customers around the world.
What you'll do:
-Acquisition: Identify the best leisure products based on demand data and sales potential and bring them onboard the Klook platform, e.g. Hot Spring, SPA & Massage, Beauty industry related products, and other city leisure experiences. Manage the onboarding process of products, with the support of products at scale and at an industry leading pace
-Account management:Cultivate relationships with partners to help maximize access to the best inventory and maximize sales potential
-Optimization:Continuously ensure the quality of products, in terms of pricing, inventory, content, to maintain a market-leading position consistently. Employ the most effective technology available, in-house and external, to drive efficiency throughout the supply chain
-Market intelligence:Identify market trends and provide market & competitor updates at a regional and local level through on-going research and analyses.-Market intelligence:Identify market trends and provide market & competitor updates at a regional and local level through on-going research and analyses
What you'll need:
- Fresh grad is welcome. Work experience in OTA or the travel industry is a plus
- Strong written and verbal communications skills
- Fluent in written and spoken English and Mandarin
- Confident, self-motivated and goal-oriented
- Global-minded and comfortable working with people from different cultural backgrounds
- A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.