Manager, HR Business Partner (Thailand and Philippines)
We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.
Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.
We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?
What you’ll do:
Partner with senior managers to help drive business performance using sound HR knowledge in the areas of workforce planning, change management, employee productivity, recruitment and selection, and employee relations;
Continuously assess the effectiveness of all human resources programs relative to the achievement of desired goals and outcomes and the overall business plans
Monitor and measure HR metrics/KPIs dashboards to facilitate change and drive key insights and decisions that support growth and retention
Coach managers and employees to be consistent with policies/practices within the market and wider business expectations
Implement and execute employee relations programs/practices that create a positive organisational culture and enable manager effectiveness
Drive the end-to-end talent acquisition strategy (sourcing, attraction, selection and offer) to hire diverse, world class talents
Facilitate resolution of employee relations issues, employee concerns and/or grievances
Organise company events, conferences and business trip bookings
Proactively deal with service providers, suppliers and contractors for office and equipment maintenance
Manage and allocate funds for office operations and staff engagement
Support Rewards team with the coordination and management of benefits plans
Mitigate risk and be proactive with legal considerations relating to local employment law
Ensure workplace health & safety to prevent health hazards
Perform other related duties as required and assigned
What you’ll need:
Bachelor’s degree or higher in Business Management, Administration, Human Resources
At least 5 years' experience in an HR generalist and office management role
Excellent verbal and written communication skills
Detail oriented and has strong time management and organisational skills
Strong analytical, problem solving and interpersonal skills
Able to work independently and create strong partnerships across the organisation
Well versed in Thailand labour law and remain consistently updated on regulatory changes
Familiarity with wider SEA labour law and practices is a plus
Proficient in both Business level English and Thai
Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.