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Data Product Lead



Posted on Tuesday, January 23, 2024

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

We are seeking a highly motivated and experienced Data Product Lead to lead our team in leveraging data to drive business growth and improve decision-making across the organization. This individual will be responsible for developing and implementing a data strategy, building and managing a high-performing data team, and delivering impactful data-driven projects.

What you'll do:

  • Lead and grow the data team, and define the data strategy aligned with the company's overall business objectives.

  • Manage and optimize data analytics solutions to support in-depth analysis of business data and insights

  • Recommend different ways to constantly improve data reliability, efficiency, and quality

  • Partner with non-technical stakeholders to understand their analytical needs, help confirm data metrics and build data frame by asking the right questions, document and prioritize requirements

  • Design, write, and support extract, transform, and load (ETL) processes of user tracking data (e.g. customer lifecycle, segmentation, and migration), deliver insightful data findings for business success

  • Interpret results using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining

  • Collaborate with product managers, and data analysts to understand product needs and integrate new changes to the existing big data infrastructure

  • Stay up-to-date on the latest trends and advancements in data science and analytics.

What you'll need:

  • A degree or higher in Computer Science or related technical disciplines

  • Experience in data science and analytics, with proven success in leading teams and delivering results.

  • Understanding of data platform architecture and data analytics solutions

  • Development experience, well-versed in Python and other programming languages

  • Experience working in a cloud-based environment, such as GCP or AWS

  • Experience with a variety of data science and analytics tools and techniques, including machine learning, artificial intelligence, and big data.

  • Strong leadership and problem-solving skills.

  • A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.