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Associate, Social Media

Klook

Klook

Marketing & Communications
Ho Chi Minh City, Vietnam
Posted on Aug 6, 2024

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you’ll do:

  • Create video and static content for the Klook Vietnam social media channels, with strong focus on the former

  • Manage weekly and monthly social content calendar. Work with other team members closely to ensure all content is of high quality while keeping content production on track

  • Monitor content performance and engagement on a daily basis.

  • Conduct regular analysis of Klook Vietnam social channels to track and improve growth metrics by providing actionable insights

  • Monitor social media trends as well as the competitive landscape to proactively share learnings and best practices with the broader team

  • Lead and manage content creation trips and their deliverables

  • Brainstorm marketing and content ideas to increase not only viewership, engagement but also revenue

  • Assist Social Marketing Manager in overall content strategy, execution, and review of social media efforts

  • Assist in maintaining relationships with KOLs and content creators to increase media touchpoints and brand impact

  • Other duties as may arise from time to time

What you’ll need:

  • 1+ year of solid experience in social media marketing or related fields

  • Excellent command of Vietnamese, both verbal and written communication

  • Good command of English

  • Experience in social media management and analytics applications like Meta Business Suite

  • Good knowledge of photo and video editing skills are advantages

  • Passionate about Marketing in general and Content in particular

  • Critical thinking

  • Well-organized. Good time and project management skills

  • Ability to work under high pressure

  • Excellent interpersonal communication and presentation skills to work with diverse stakeholders

  • A team player.

  • A start-up attitude: self-motivated, solution- and result-oriented, highly adaptable, highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude. Not afraid to work independently when required

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.