About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you’ll do :

• Collaborate with internal stakeholders (pricing, product, sales, marketing) and global teams to identify key business questions and translate them into actionable analytics project

• Perform data-driven analysis, leveraging insights from large datasets, improving revenue coverage at vertical and regional level, to support both local and global decision-making

• Automate manual operational processes and present back on time savings gained through modernization of business operations

• Design and maintain dashboards, reports, and performance metrics to track key performance indicators (KPIs) and provide data-driven insights to leadership

• Align closely with global teams to ensure consistency in reporting and analytics practices across regions

• Conduct deep-dive analyses to explore new opportunities for business growth, while supporting regional teams with data that addresses local market need

• Ensure data accuracy, integrity, and security by adhering to industry-standard protocols and compliance regulation

• Ability to communicate technical and complex information clearly and engage stakeholders at all levels

• A desire to mentor and develop junior team members in data analysis and SQL best practices, fostering a culture of continuous improvement

What you’ll need:

• Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or a related field

• Minimum of 2-3 years experience as a data analyst. Pricing background will be a bonus though not essential

• Advanced proficiency in SQL for data extraction and analysis

• Experience with BI tools like Looker, Tableau etc. with the ability to design compelling dashboards

• Familiarity with programming languages like Python

• Comfortable with stakeholder management – preferably in an international environment.

• Proven ability to work independently and lead initiatives in a fast-paced environment.

• Proactive and open mindset to identify and develop reporting needs that are currently unfulfilled within the business.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.