About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

Key Responsibilities

1. Support Supply Program Strategy Development:

• Assist in designing and implementing strategic supply initiatives to drive hotel supply growth and improve profitability.

• Analyze hotel segments, categories, and user behavior to identify supply opportunities and support strategy creation.

• Collaborate with cross-functional and regional marketing teams to execute supply initiatives and support cross-region campaigns.

2. Support Supply Business Intelligence Development:

• Help maintain and refine the supply business intelligence system to provide actionable insights to the Business Development (BD) team.

• Contribute to building tools and dashboards that simplify data access and support decision-making.

• Assist in streamlining BD tasks by providing data insights and reducing the need for individual analysis.

3. Enhance Operational Efficiency:

• Identify opportunities to improve workflows and support the implementation of initiatives that enhance operational efficiency.

• Participate in fostering a culture of continuous improvement, supporting innovative solutions and process optimizations.

• Monitor implemented strategies and provide input for adjustments to achieve desired outcomes.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.

• 3–5 years of experience in supply category management, operations planning, or strategy execution, preferably in e-commerce, travel, or the hospitality industry.

• Strong analytical skills with an aptitude for data-driven insights and decision-making.

• Experience with business intelligence tools or systems is a plus.

• Excellent collaboration and communication skills, with the ability to work cross-functionally.

• Highly organized with the ability to manage multiple projects in a dynamic environment.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.