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Quality Assurance Engineer

TechSee

TechSee

Quality Assurance
Herzliya, Israel
Posted on Wednesday, February 7, 2024
R&D · Herzliya, Israel. · Hybrid Remote

Quality Assurance Engineer

About Us:

TechSee is a rapidly growing enterprise SaaS startup specializing in Multi-Sensory AI Digital Customer Experience solutions for contact centers and customer self-service. We empower Fortune 500 companies to revolutionize their customer service interactions through an innovative framework that combines Computer Vision, Large Language Model models, and Augmented Reality. This approach allows us to effortlessly and cost-effectively build autonomous Agent and Customer multisensory AI Assistants, creating near-human interactive experiences with AI Customer Service Agents. This helps companies provide a best-in-class customer experience at a fraction of the cost.

The Opportunity:

We are looking for a talented QA Engineer to ensure product quality in a fast-growing company. You will be working on exciting computer vision and video features in a large scalable SaaS for enterprise customers. The work involves full stack testing of products and platforms based on a variety of technologies: React, NodeJS, WebRTC, AWS and internal AR and AI implementations.

Responsibilities:

  • Develop comprehensive test plans and test cases with a special focus on backend features, ensuring thorough coverage of all backend functionalities.

  • Take primary responsibility for querying data, testing backend data changes, and ensuring data integrity and performance.

  • Lead in identifying, documenting, and troubleshooting backend errors, providing detailed analysis and potential solutions.

  • Actively collaborate with Development, Product, and other teams to clarify specifications, raise issues/concerns, and identify risks during the software development life cycle. Ensure clear communication regarding backend complexities and dependencies.

  • Be an integral part of a scrum team, working closely with developers, DevOps, and Product teams. Lead the QA effort in sprint planning and retrospectives, with a focus on backend aspects.

  • Develop, apply, and maintain manual and automation scripts for new and existing products, with an emphasis on enhancing backend test automation.

  • Continuously update and improve testing methodologies, tools, and processes, with a particular focus on backend technologies and practices.

Requirements:

  • Bachelor's or Master's degree in Computer Science, Data Science, Information Systems, or a related field.

  • Minimum of 2+ years of experience as a QA Engineer, with a demonstrated specialization in backend testing.

  • Advanced knowledge of backend testing methodologies, including API, server-side, load, and security testing.

  • Proficiency in scripting languages such as Python or JavaScript. Familiarity with automation testing tools (e.g., Postman, JMeter, )

  • Familiarity with database queries, especially in NoSQL databases.

  • Experience in manual testing and front-end testing to ensure comprehensive coverage across all application layers.

  • Exceptional verbal and written communication skills in English, capable of documenting and explaining complex test cases and results.

  • Excellent interpersonal abilities with a proven track record of effective cross-functional collaboration.

  • Strong analytical skills with a history of identifying and resolving complex backend issues, including providing case studies or examples from previous roles.

  • A keen interest in staying up-to-date with the latest trends and technologies in backend development and QA practices.

  • Continuous Learner: Always seeking new and better solutions.

Why work with us ?

At TechSee we encourage a culture that values collaboration and we prioritize teamwork as the cornerstone of our business, essential for achieving success.

  • Career path: This role serves as a launching point into further roles in the QA team.

  • Training: Personal development programs and professional training. In addition, learning TechSee’s market-leading AI and AR solutions.

  • Compensation: Solid base salary and incentives plan, strong benefits and an ownership (equity) in a high-growth SaaS venture.

  • Tools: Provide you with the resources needed to achieve your goals.

  • Work environment: TechSee is a hybrid work environment, with frequent social activities. We prioritize a healthy work-life balance, supporting our diverse team from various backgrounds and locations. We take pride in fostering career growth, team engagement, employee recognition, and an innovative workspace.

  • Success: TechSee has established a global presence, trusted by Tier 1 enterprise customers across the telecom, consumer electronics, manufacturing, insurance and many other industries.

As we continue to build a positive environment that has brought us this far, we invite you to consider joining us in shaping the future of customer experience!

TechSee is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.

Join Our Team at TechSee! To apply, please submit your resume.

Department
R&D
Locations
Herzliya, Israel.
Remote status
Hybrid Remote
R&D · Herzliya, Israel. · Hybrid Remote

Quality Assurance Engineer

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