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Product Sales Engineer

The Freightos Group

The Freightos Group

Product, Sales & Business Development
Chennai, Tamil Nadu, India
Posted on Aug 3, 2024

Product Sales Engineer

  • Sales
  • Chennai, India
  • Intermediate
  • Full-time

Description

WebCargo digitizes global freight sales for over 5,000 of the world’s largest logistics providers and carriers.

We’re part of the Freightos Group, a logistics technology company that’s raised nearly $120 million from investors like GE Ventures, the Singapore Exchange and Aleph, and have gotten the BBC, TechCrunch, and the Wall Street Journal excited about freight.

And if you think that’s cool, you’re going to think the rest of this is ‘plane’ awesome (see what we did there?). We’ve had double-digit growth year after year and are looking to further expand across the globe and integrate our platforms everywhere our customers need us to be.

Role

We are looking for a seasoned, hardworking, smart and over achieving Sales Engineer with proven experience and a passion for selling technology solutions to freight executives. You will be responsible for selling into new prospects together with your team guidelines as well as farming back into existing customers to ensure high usage and increase of our mutual business. Measures of success include new customer acquisition / adoption / satisfaction and contribution to the overall sales team and business success.

Responsibilities

  • Support the commercial team with solution selling into prospect account base.
  • Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles.
  • Successfully match customer pain/requirements to proposed solutions.
  • Work with the technical teams to create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition.
  • Manage all technical aspects of RFP / RFI responses.
  • Effectively communicate client needs to the Product and R&D teams for future product enhancements.
  • Proactively sell integrations of our API suite for bookings and more to 3rd party software providers.
  • Follow up with those providers to ensure prompt launches, effectively executed marketing plans & system adoption.
  • Work side by side with your teammates to support API related questions from our SaaS customers.
  • Successfully match customer pain/requirements to proposed solutions.
  • Work with the technical teams to create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition.
  • Manage all technical aspects of RFP / RFI responses.
  • Effectively communicate client needs to the Product and R&D teams for future product enhancements.

Requirements

Requirements and skills

  • Proven work experience of minimum 3-5 years as a Sales Engineer.
  • Previous role selling software that involve API integrations to other systems.
  • Expertise in API, including how to design, implement, and troubleshoot them and knowledge of APIs management tools such as Postman (mandatory) or Apigee (good to have).
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies (HTTP/HTTPS, JSON, XML, etc).
  • Experience with complex enterprise solutions.
  • Ability to forge strong, long-lasting relationships with customers.
  • Vigorous listening and analytical skills to determine customer needs and then translate them into effective technical solutions.
  • Strong ability to creatively explain and present complex concepts in an easy-to-understand manner.
  • Quick and adaptive learner who can get on board with new technologies and initiatives.
  • Excellent English written and verbal communication skills.
  • Excellent presentation and creativity skills.
  • Willingness and availability to travel up to once per quarter.
  • Demonstrated ability to work independently. Self-motivated and results-oriented.
  • Speaking of colleagues, we love team players. Which team doesn’t?

Preferred:

  • Experience in the global logistics industry and know what FCL, AWB and TEU stand for.
  • Familiarity with system integration practices and middleware platforms.

What you will be offered at Webcargo

  • We strive for professional development and continuous learning. Apart from career support, you’ll be entitled to get an annual training budget for personal and professional development.
  • Participation in the Long Term Incentive Plan (“LTIP”) of the Freightos Group
  • Health and accident Insurance.
  • Flexible schedule
  • Hybrid mode to work from the office.
  • Multicultural and open environment, full of great people from multiple countries.
  • Great office in Baashyam Willow Square, in Chennai